The MTN Ghana scratch cards that were first offered in 2020 will gradually be phased out as of June 30, 2024. This implies that after July 1, 2024, users who still have unused MTN scratch cards would not be able to recharge them.
Customers can use credit transfers at any MTN Customer Experience Center to redeem the value of their scratch cards, according to a statement issued by the firm on Thursday, May 23, 2024, according to Chief Sales and Distribution Officer Samuel Addo.
The business states that the action is consistent with the government of Ghana’s digitalization vision and MTN’s strategy to lead digital solutions in Ghana and beyond.He went on to say that eliminating scratch cards is one way they can help save the environment, give customers more control over their digital consumption, and improve the effectiveness of customer support.
“The phasing out of the scratch cards is one of the avenues to help us protect the environment, empower customers to drive digital usage and make customer service delivery more efficient”.
MTN urged users to keep recharging using the current digital channels, such as MoMo, Ayoba, and the myMTN app, in a statement.
“As part of our commitment towards a clean environment, customers enjoy 50% bonus on all recharges done via Mobile Money.”
